Frequently asked questions
Useful links and information
Guides and downloads
What sort of imagery is suitable?
The thermal screen process can be used for reproducing fine lines, text and marks. These are just a few starting points for generating your own images:
Copyright: if you wish to use artwork that you do not own, please make sure that it is copyright free or that you have permission to use it.
What do I need to do before I send my image(s) for processing?
Please check that your image:
If you are sending digital images, please check that they are:
If you are sending image(s) by post they should be photocopied before sending (please do not send original artwork). Alternatively, you can send a laser or inkjet print . You can send an image to be checked or instead of uploading an image with an order, just let us know in the comments box it is coming by post.
Can you check my image(s) for suitability before I order?
You can upload image(s) on the contact us page before you order. We will email you to let you know whether they are suitable and suggest minor changes if necessary.
How do I send my image(s) to you?
If your image(s) are digital, you can upload them from your computer when you place your order on the custom screen page. You can also do this at the checkout stage.
If you are posting the image you can find our postal address on the contact us page.
Do I need any special equipment apart from the thermal screen?
You will need a suitable squeegee. Standard silkscreen squeegees are too aggressive for use with a thermal screen. You can order specially designed lightweight squeegees from us to use with your thermal screen(s).
You will also need ink or other print media. If you are printing on textiles or paper we can recommend our range of inks which are very easy to use and give excellent results. You can also use other types of media – our Print Media guide is supplied with your screen or you can download it from this site (pdf).
You will need to prepare a suitable surface for printing. Our guide, How to use your thermal screen, will be supplied with your screen or you can download it from this site (pdf).
How long do thermal screens last?
With care you will get many hundreds of prints from a thermal screen. However, they do not last forever. The media you use, how often you use them (eg repeatedly for long sessions or sporadically) and how carefully they are washed and dried will all affect their longevity and eventually the screen will break down.